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Payroll User Guide

  1. Open Salary Profiles.
  2. Create or edit the employee salary profile.
  3. Enter Monthly Base Salary, Effective From, and Effective To if applicable.
  4. Keep Active selected for the profile that should be used in payroll.
  5. Add bank details with Add Bank Detail.
  6. Add allowances, benefit deductions, and increments where needed.
  7. Confirm allocation preview warnings are resolved.
  1. Confirm Attendance and Leave data for the period is complete.
  2. Open Payroll Dashboard.
  3. Select Run Payroll.
  4. Select the completed payroll period.
  5. Select profiles or organization filters.
  6. Run payroll.
  7. Review any failed profile messages.
  8. Open Payslips.
  9. Review salary records and use View payslip for details.
  10. Select records and use Finalize when ready.
  1. Open Payslips.
  2. Filter by period, finalized status, payment status, or tax paid status.
  3. Confirm Finalized is Yes before export.
  4. Use bank transfer, Payoneer, or FBR exports where available.
  5. Update payment and tax paid statuses if your permissions allow it.
  1. Open Payroll or Payslips if available to your account.
  2. View finalized salary records.
  3. Open View payslip for details.
  4. Complete Payroll step-up verification if salary values are masked.
Problem Recommended action
Future period error Wait until the period end date has passed.
No active income tax year Ask an administrator to configure or activate an income tax year.
Invalid salary profile Check active bank details, percentages, fixed amounts, and remaining detail setup.
Expired salary profile Create a new active salary profile with valid effective dates.
Values are hidden Complete Payroll step-up verification or request the correct permission.